Subject: Re: [MK8] MK8-talk Digest, Vol 8, Issue 106

What a relief! Thank you, Jim, the downloads are restored and I grabbed
them this morning.
This year will continue to have challenges, and thank goodness customer
service is not one of them!
Kristi Keast
MVCSD
Elementary General Music
NBPTS 2015 EMC Music

On Tue, Sep 22, 2020 at 12:00 PM wrote:
> Send MK8-talk mailing list submissions to
> mk8-talk@lists.musick8.com
>
> To subscribe or unsubscribe via the World Wide Web, visit
> http://lists.musick8.com/listinfo/mk8-talk
> or, via email, send a message with subject or body 'help' to
> mk8-talk-request@lists.musick8.com
>
> You can reach the person managing the list at
> mk8-talk-owner@lists.musick8.com
>
> When replying, please edit your Subject line so it is more specific
> than "Re: Contents of MK8-talk digest..."
>
>
> [MK8 DIGEST]:
>
> Today's Topics:
>
> 1. downloadable components- watch out! (Kristi Keast)
> 2. Re: downloadable components- watch out! (James Ziegler)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Tue, 22 Sep 2020 08:27:48 -0500
> From: Kristi Keast
> To: mk8-talk@lists.musick8.com
> Subject: [MK8] downloadable components- watch out!
> Message-ID:
> GhXJAaXuU 1RZvR6A5CfgvKodPww@mail.gmail.com>
> Content-Type: text/plain; charset="UTF-8"
>
> I am sure we've all had a challenging start to the year.
> I ordered some timely resources as downloadable and then was buried in a
> new schedule, on a cart, etc. etc.
>
> Imagine my dismay as I get my first planning period all year this week and
> discover that the downloadable file I paid for isn't there!!!!
>
> I've emailed and asked, but am really dismayed that a file I purchased in
> good faith, with no notice during ordering, I will most likely now have to
> pay half the cost again in order to access.
>
> Very disappointing. Now I suppose they did the same with magazine files...
> Kristi
>
> Kristi Keast
> MVCSD
> Elementary General Music
> NBPTS 2015 EMC Music
>
>
> ------------------------------
>
> Message: 2
> Date: Tue, 22 Sep 2020 08:48:01 -0500
> From: James Ziegler
> To: MK8 Mailing List
> Subject: Re: [MK8] downloadable components- watch out!
> Message-ID:
> Content-Type: text/plain; charset=utf-8
>
> Good Morning, Kristi,
> if this was a product you purchased from Plank Road Publishing, please
> contact me at the address below. I’ll make sure you get access to your
> download again without having to pay any fee.
>
>
>
> > On Sep 22, 2020, at 08:27, Kristi Keast wrote:
> >
> > I am sure we've all had a challenging start to the year.
> > I ordered some timely resources as downloadable and then was buried in a
> > new schedule, on a cart, etc. etc.
> >
> > Imagine my dismay as I get my first planning period all year this week
> and
> > discover that the downloadable file I paid for isn't there!!!!
> >
> > I've emailed and asked, but am really dismayed that a file I purchased in
> > good faith, with no notice during ordering, I will most likely now have
> to
> > pay half the cost again in order to access.
> >
> > Very disappointing. Now I suppose they did the same with magazine
> files...
> > Kristi
> >
> > Kristi Keast
> > MVCSD
> > Elementary General Music
> > NBPTS 2015 EMC Music
> > |=========================
>
>
> James P. Ziegler
> Manager of Web Services
> Plank Road Publishing
> www.MusicK8.com
>
>
>
>
>
> ------------------------------
>
> Subject: Digest Footer
>
> |=============================================|
>
> Hosted by Plank Road Publishing: http://www.musick8.com
> List Administrator: list_admin@musick8.com
> To send a message to the list: MK8List@musick8.com
> Subscribe/unsubscribe: https://www.musick8.com/html/list.php
> List Archives: http://www.musick8.com/listarchive/list_archive.php
>
> ------------------------------
>
> End of MK8-talk Digest, Vol 8, Issue 106
> ****************************************
>
|=============================================|
Hosted by Plank Road Publishing: https://www.musick8.com
List Administrator: list_admin@musick8.com
To send a message to the list: MK8-talk@lists.musick