From: James Ziegler
Date: Tue, 22 Sep 2020 08:48:01 -0500
Good Morning, Kristi,
if this was a product you purchased from Plank Road Publishing, please contact me at the address below. I’ll make sure you get access to your download again without having to pay any fee.
> On Sep 22, 2020, at 08:27, Kristi Keast wrote:
>
> I am sure we've all had a challenging start to the year.
> I ordered some timely resources as downloadable and then was buried in a
> new schedule, on a cart, etc. etc.
>
> Imagine my dismay as I get my first planning period all year this week and
> discover that the downloadable file I paid for isn't there!!!!
>
> I've emailed and asked, but am really dismayed that a file I purchased in
> good faith, with no notice during ordering, I will most likely now have to
> pay half the cost again in order to access.
>
> Very disappointing. Now I suppose they did the same with magazine files...
> Kristi
>
> Kristi Keast
> MVCSD
> Elementary General Music
> NBPTS 2015 EMC Music
> |=========================
James P. Ziegler
Manager of Web Services
Plank Road Publishing
www.MusicK8.com
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